Fewer calls. Fewer gaps. More control of your schedule
acudda turns appointment confirmation into a way to get ahead: from first thing in the morning you know who is coming, who isn't and who needs a call, so reception can act before a gap turns into a loss.
Book a demoIt's that simple
- 1
It sends the confirmation
acudda messages the patients booked that day on WhatsApp.
- 2
It collects the replies
Each patient can confirm, cancel or ask to be called.
- 3
It sorts the information
Reception sees at a glance who is coming, which slots come free and who needs a call.
You can get ahead, react in time and make better use of every hour of your schedule.
A gap you know about at 08:00 can still be filled. The one you find at 10:00, often can't.
can be what an empty surgery hour costs.
appointments can end in a no-show.
of calls can go unanswered.
Knowing sooner lets you act in time and make better use of every hour of your schedule.
acudda asks. The patient answers. You decide.
acudda contacts the patient on WhatsApp, collects their reply and turns it into clear information for reception: confirmed, not coming or needs a call. From there, the clinic decides what to do.
- Never changes appointments.
- Never fills gaps automatically.
- Never chases non-responders.
- Never looks for new patients.
acudda helps you know sooner what is happening so you can act in time.
To confirm a booking, we won't need all their details
The message uses basic information about the patient and their appointment.
- No clinical data.
- Data hosted in the European Union.
- No cookies or trackers.
Useful for the clinic, and respectful of the patient's privacy.
Is acudda right for you? Answers to the most common questions
“Our software already sends SMS”
acudda doesn't just send a reminder: it collects the reply and sorts out what needs reception's attention.
“We already confirm by hand”
Exactly. acudda means reception stops calling everyone and only calls the patients who need it.
“Who fills the gap?”
Reception. acudda lets you know it exists much sooner.
“What if they don't reply?”
The appointment isn't treated as cancelled. The patient goes onto the call list.
“Do we have to change our software?”
No. acudda works with the export from the system you already use.
“Why WhatsApp?”
Because patients already use it and don't need to install anything.
Try it with a real day
Load the schedule for your next working day, choose when you want the message to go out and compare the result. Twenty minutes is enough to see whether acudda makes sense for your clinic.
Or write to us: [email protected].
Start today. Grow with acudda
Today, acudda starts by helping you anticipate no-shows, cut down on calls and make better use of your schedule.
We are working on adding new features that make running the clinic ever easier and its day-to-day ever more efficient.
Because optimising the schedule is just the beginning. Will you join us?